Can I bookmark NPPS’s online access page?
To access NPPS's online courses, you will need to go to http://elearning.uni.edu. This is the page you will be able to bookmark in your internet browser. You will then need to click on the button labeled "My Courses" to log-in and take the course. Please do not bookmark http://lms.uni.edu.
Why am I being taken to a University of Northern Iowa website?
Our organization is affiliated with the university and our courses are run through UNI's online learning center. So don't worry, you are in the right place, you just need to click on "MY COURSES" where you will be taken to the log-in screen.
What is my username and password?
You should have received an e-mail from npps_online@yahoo.com containing this information.
Use your username and password to login. You will be asked to change your password after the first time you log in.
After you change your password, you will be automatically logged out of the system and will need to log in again with your new password to access the course material. NPPS cannot retrieve your password once it has been changed. Should you forget your password, please call our office and we can request to have it reset. Please understand that this can only be done during our business hours so it is best that you WRITE DOWN your password after you change it.
How do I know when I completed the course?
You have finished everything after completing all the steps. If you would like confirmation, please e-mail the NPPS online address below.
Your certificate will be sent in the mail approximately 1 week after the date the course ends.
How do I contact the Online Training staff?
The best way to reach our staff is by e-mailing npps_online@yahoo.com
COMMON PROBLEMS
E-mail communication
E-mail will be our primary means of contacting you. Because NPPS Online Training is sometimes flagged as spam or junk mail, we recommend that you put our address in your address book or on a "safe list".
We will send your invoice, log-in information, and any important reminders to the e-mail provided at registration so it is imperative that you continue to check for any new messages throughout the course.
Errors in eLearning
When you enter the course, there are some important reminders about necessary add-ons and browser settings, as well as course navigation. This is usually the step many overlook, and therefore have problems occurring. A majority of problems will be solved just by reading the instructions thoroughly.
General Course Reminders
- When taking quizzes, you must score 80% of the questions correctly in order to move on. You may retake quizzes if you do not pass the first time, but you must pass to go to the next step of the course.
- In the navigation pane next to each step, there are small plus signs that will expand each entry and show more information. This is the solution to many problems when students are unsure of what comes next. Clicking this button will either show or hide the information and often reveals the next step after quizzes.
- If you take a quiz and it says “learning module failed,” disregard this. This does not mean that you didn’t pass the quiz. Go to the table of contents and see if you made it to the next part of the content.